Refund policy

Every piece in this shop is printed or made to order, one at a time, after you place your order. Because nothing sits on a shelf waiting, I do not accept returns for a simple change of mind on printed goods.

I do stand behind the work. If your order arrives damaged, defective, or not what you ordered, email hello@solocosmo.org within 30 days of delivery with your order number and a photo, and I will replace it or refund it. You will not be asked to ship the damaged piece back.

Original paintings are one of a kind. They are final sales.

Books listed in The Lightbound Library and the rest of the Books section are not sold through this shop. The order buttons take you to IngramSpark, who print, ship, and handle returns for those titles under their own policy.

If a package is lost in transit, tell me and I will chase it or remake the order.

Refunds go back to the original payment method and usually take five to ten business days to appear, depending on your bank.

Questions about a specific order are always welcome at hello@solocosmo.org.